Terms & Conditions
Terms & Conditions
These Terms & Conditions apply to all purchases made through the official website of Nancy Ruth Charleston.
By placing an order, you agree to these Terms & Conditions.
1. Business Information
Business Name: SSLB
Registered Office: Coehoorn van Scheltingweg 38, 8442 EX Heerenveen
Chamber of Commerce (KvK) Number: 93794207
VAT Number: NL005043073B74
Customer Service Email: info@nancyruthcharleston.com
Note: This is the registered business address and not a product return or fulfillment location.
2. Applicability
These Terms & Conditions govern all transactions made through our website.
By accessing or purchasing from Nancy Ruth Charleston, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
3. Product Information
We make every effort to describe our products accurately and provide up-to-date information.
However, typographical errors or inaccuracies may occur.
Nancy Ruth Charleston reserves the right to correct such errors and update product details at any time without prior notice.
4. Orders and Payment
Orders are processed only after full payment has been received.
Available payment methods may vary depending on your country or region.
It is the customer’s responsibility to ensure that all billing and shipping details are entered correctly before completing checkout.
5. Processing and Delivery
Processing time: 1–3 business days
Shipping time: 3–7 business days (depending on location)
We work with trusted international fulfillment partners to ensure smooth and efficient worldwide delivery.
Tracking information will be provided once your order has been dispatched.
6. Returns and Cancellations
Please refer to our separate Return Policy for full details regarding returns, cancellations, and refunds.
All return requests must be submitted within the time frame stated in that policy.
7. Limitation of Liability
To the maximum extent permitted by law, Nancy Ruth Charleston and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from or related to your use of our website, products, or services.
We are not responsible for loss or damage during shipping if tracking confirms delivery to the address provided by the customer.
Please verify your shipping details carefully before completing your order.
8. Disclaimer of Warranties
All products and services are provided “as is” and “as available,” without any warranties, express or implied — including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that the website or its content will be error-free or uninterrupted.
9. Privacy Policy
Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal data.
10. Complaints Procedure
Complaints can be submitted in writing via info@nancyruthcharleston.com.
We aim to respond to all inquiries within 24 hours.
11. Governing Law
These Terms & Conditions and any related agreements shall be governed by and construed in accordance with Dutch law.